Privacy Policy

New East West Academy (“we”, “our”, “us”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and what rights you have when using our website.

 

Who We Are

Our website address is: https://neweastwestedu.com
We operate as an education provider offering classes, enrollment systems, and parent–student account management.

 

Information We Collect

Comments

When you leave comments on the site, we collect the information shown in the comment form, your IP address, and your browser user agent string for spam detection.
An anonymized hash of your email may be sent to the Gravatar service to check if you use it. The Gravatar service privacy policy is available at automattic.com/privacy. After comment approval, your profile image becomes visible with your comment.

 

Media Uploads

If you upload images, avoid files containing embedded location data (EXIF GPS). Visitors may download and extract location data from images on the site.

 

Cookies

We use cookies to support essential site functions.

Comment cookies
If you leave a comment, you may choose to save your name, email, and website in cookies so you don’t have to re-enter them later. These last for one year.

Login cookies
If you visit our login page, a temporary cookie checks whether your browser accepts cookies.
When you log in, we create cookies to store login information and display preferences.
Login cookies last two days, display settings one year. If you select “Remember Me”, login persists for two weeks. Logging out removes login cookies.

Editor cookies
If you edit or publish an article, a cookie storing the post ID of the article you edited will be saved for one day.

 

Embedded Content

Pages and articles may include embedded content from other websites, such as videos or images. Embedded content works the same as if you visited those sites directly.
These external sites may collect data, use cookies, and track your interaction with the embedded content.

 

User Accounts and Enrollment

If you create an account, enroll a student, or manage family information, we may collect and store:

• Contact information

• Student information

• Classroom selections

• Billing details (excluding full payment card numbers)

• Parent–child associations within our system

This information supports enrollment, class scheduling, account management, and communication.

 

How We Use Your Information

We use your information to:

• Operate and maintain user accounts

• Process class enrollment

• Manage billing and family accounts

• Improve site functionality and security

• Respond to support or enrollment inquiries

• Detect and prevent spam or fraudulent activity

We do not sell user data.

 

Who We Share Your Data With

We share personal information only when necessary:

• Password reset: Your IP address may appear in the reset email.

• Spam detection: Visitor comments may be checked through automated spam detection services.

• Payment processing: If you make payments, your information is securely handled by our payment processor, which stores only what is necessary to complete the transaction.

• Site service providers: Hosting, analytics, and security partners may process limited data required for service functionality.

 

How Long We Retain Your Data

• Comments: Comments and metadata are stored indefinitely to recognize follow-up comments.

• User accounts: For registered users, we store the personal information provided in their profile. Users may edit or delete their information at any time, except the username. Site administrators may also access and edit this information.

• Enrollment records: Student enrollment data is retained as needed for administrative, educational, and legal purposes.

 

Your Data Rights

If you have an account or have left comments, you may request:

• An exported file of the personal data we hold about you

• Deletion of your personal data

This excludes data required for legal, security, or administrative reasons.

To make a request, contact us through our website.

 

Where Your Data Is Sent

Visitor comments and form submissions may be processed through automated spam detection tools or security services.

 

Security

We take reasonable technical and administrative steps to safeguard your data. While no system is perfectly secure, we work to protect your information from unauthorized access, misuse, or disclosure.

 

Updates to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with an updated revision date.

 

Contact Us

If you have questions about this Privacy Policy or your data, contact us through our website.